Legal warning

María Lunarillos SL hereinafter RESPONSIBLE, makes this document available to users, with which it intends to comply with the obligations set out in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE). ), as well as informing all users of the website regarding the conditions of use.

Any person who accesses this website assumes the role of user, committing to strict observance and compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

María Lunarillos SL reserves the right to modify any type of information that may appear on the website, without any obligation to notify or inform users of said obligations, with publication on the website being understood as sufficient.

IDENTIFICATION DATA

  • Domain name : https://www.XXXX.com
  • Trade name : XXXX
  • Company name : XXXXX SL
  • CIF :
  • Registered office: c/Vulcano, 55 23692 Santa Ana, Jaén.
  • Phone :
  • e-mail: 
  • Jaén Commercial Registry , volume 506, folio 181, 1st entry, page J-19343.

RESPONSIBILITY

The provider is exempt from any type of responsibility derived from the information published on its website, provided that this information has been manipulated or introduced by a third party unrelated to it.

From this website you may be redirected to content from third-party sites. Since the provider cannot always control the contents introduced by third parties on its site, it does not assume any type of responsibility with respect to said contents. In any case, the provider states that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities the content in question.

The provider is not responsible for the information and content stored, by way of example, but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the page. provider's website. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities and security forces, and actively collaborates in the withdrawal or, where appropriate, blocking of all content that could affect or contravene the legislation. national, or international, rights of third parties or morality and public order. If the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics are the property of the provider or, where applicable, it has a license or express authorization. by the authors.

Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution and marketing, requires in all cases prior written authorization from the provider. Any use not previously authorized by the provider will be considered a serious breach of the author's intellectual or industrial property rights.

The provider recognizes in favor of its owners the corresponding industrial and intellectual property rights, its mere mention or appearance on the website not implying the existence of any rights or responsibility of the provider over them, nor endorsement, sponsorship or recommendation on the part of the provider. of the same.

APPLICABLE LAW AND JURISDICTION

This website is subject to Spanish legislation and in the event of litigation or controversy arising from the use of this website, both parties submit to the jurisdiction of the courts closest to Breda (Girona). This clause expresses submission to the courts closest to Breda (Girona) . It will not be applicable to cases of litigation with website users who, according to current legislation, hold the status of consumers, in which case both parties will be subject to the jurisdiction of the Courts and Tribunals of residence of the consumer. Likewise, in these cases, the provider and the user may submit their conflicts to the arbitrations provided for in the arbitration and consumer and user defense legislation, and to the extrajudicial conflict resolution procedures established through codes of conduct. or other self-regulatory instruments.

If you do not agree with the contracted products or services and are a customer belonging to the European Union, except Spanish, you may go to the following link to make the appropriate claim: http://ec.europa.eu/consumers/odr /

Shipping

What shipping method do you have and what is its cost?

For shipments to the Peninsula (mainland Spain) we use the courier service with delivery in 24/48 hours from Nacex. The shipping cost is €5. It's free for orders over €49.
For shipments to the Balearic Islands, we use the Correos Postal Express service 48/72 hours and the shipping cost is €10. We do not ship to the Canary Islands, Ceuta and Melilla.

Do you have free shipping costs over a certain amount?

Orders of +49€ have free shipping costs.

How long does it take for my order to arrive from my purchase?

Approximately between 24-72 hours. The contracted delivery service has a delivery schedule from 9 a.m. to 7 p.m., so whether it is delivered at one time or another depends on the courier's delivery route.

Do you ship to other countries?

Yes, we ship to all EU countries with a special rate of €15 shipping costs. We do not ship to Switzerland, the United Kingdom or Andorra.

Do you ship to Andorra?

We do not ship to Andorra, but we can send you to the Nacex office in La Seu d'Urgell, where you can collect your package. If you are interested in this option, contact us before placing your order through....

Payment methods and security

How can I pay?


CREDIT OR DEBIT CARD You can pay with your credit or debit card, from any entity.

PAYPAL If you have a Paypal account, you can make the payment through it.

Is my purchase completely secure?

Your purchase in our store is totally secure. Whichever payment method you choose, we have all the relevant security measures to guarantee the safeguarding of your payment data.

What if there was an incorrect charge on my card?

It has never happened, but if you ever have questions about the charges that appear on your account from purchases at our store, please contact us immediately so we can give you an answer.

Product returns and exchanges

What happens if a product arrives in poor condition or in the wrong order?

We offer refunds for products that arrive wrong, defective or in poor condition. If you receive a product like this, contact us.

How can I return a product?

You can return a product if you don't like it, it's not what you expected, the measurements don't fit what you need, or for any other reason. You have a period of 30 days from the delivery date to return any product.

Contact us to inform us that you are going to make the return and we will inform you about the procedure to follow for sending the product back. You can send us the product to be returned by any courier or you can choose our product collection service (we will send the courier to your home for €5, only to mainland Spain).

When we receive the package and verify that it is in good condition, we will refund the amount you have paid for the product to the bank account that you have indicated to us within a maximum period of 7 days. The shipping costs of returned products are the responsibility of the customer, unless the return is due to defects in the merchandise or a service error.

Other common questions

Do you have a physical store?

We do not have a physical store, we operate exclusively through the Internet.